Go beyond customer service to provide solutions that lead to customer satisfaction and results.
Folks in Cassandra are high achievers with a drive to succeed. We take end-to-end accountability for seeing our work through and delivering our commitments.
Exercise freedom and audacity in decision-making in the best interest of the company. Don't wait for permission.
We try hard to be a company where everyone feels a sense of responsibility to make us better.
And while doing so our goal is to inspire people more than manage them.
Take individual responsibility for your decisions and their outcomes.
Our users entrust us with their money and their businesses. When we mess up, miss a deadline, or slow down, it matters. We take that responsibility seriously.
Positive and Constructive feedback is part of everyday life.
It takes courage and selflessness to ask someone what you could be doing better and meaningful feedback can be hard to give or accept.
When talking to anyone, inside or outside the team, focus on the objective, use practical specific words, do not share useless informations or terms.
We speak the same way we think, so if your words are not delivering correctly there's a good chance there's some confusion at the source.
Everyone knows everything going on in Cassandra.
You'll have access to financial plans and future goals.
There's nothing our CEO knows about that the others don't. If anything, he might know about it first, but never alone.